PPG 2019/2020: ASSIGNMENTS M6 LA2

ASSIGNMENTS M6 LA2

Find four application letters and analyze them in terms of their structures and the language they use to realize each part of the structure. Use the table below to help you with your analysis.

July 23, 2018

Acme Investments, Inc.

Attn: Thomas Burgin

4634 W. Industrial Dr., Ste. 24

Houston, TX 45987

Harold Waybird

586 Main St.

Brighton, TX 45965

Phone: (555) 555-1212

Email: hwaybird@email.com

Dear. Mr. Burgin,

            I write to apply for the Office Manager position at Acme Investments, Inc. I am an excellent fit for this position, as demonstrated by my extensive background in office management and proven success as a corporate administrator.

            In my previous role, I successfully supported an office of 100 personnel. In this position I honed my interpersonal skills through customer service, clerical responsibilities (in-phone, telephone, and electronic correspondence), and by assessing and responding to the various tasks a vibrant work environment brings. I look forward to learning the needs of your organization and providing quality service for clients and employees alike.

            I believe that I possess the temperament and experience to excel in this position. Not only am I well organized but I have a passion for creating positive and productive work environments. Through observation and asking detailed questions I believe that I will have a significant impact on the daily operations of Acme Investments.

            I look forward to hearing from you about the progress of my application. If you have any further questions or require any additional documentation, please contact me using the above information. Thank you for your time and consideration.

Respectfully,

Harold Waybird

Joanne Tint

Email: joannetint@xmail.com

Mobile: 454-734-4633

Mr Allan Moyle

Moyle Retail Solutions

Phone: 907-09-909

Email: enquiries@moyleretailsolutions.com.au

23 April 2015

RE: Application for Casual Retail Sales Assistant position

Dear Mr. Moyle,

            As a highly motivated and dedicated student with strong communication and interpersonal skills, I would like to apply for the position of Casual Retail Sales Assistant.

            As a student I have been extensively involved in my school community, which has allowed me to develop strong interpersonal skills. My involvement in various events, including drama eisteddfods and sports carnivals, has allowed me to work closely with my peers while supporting the school community as a whole.

            These experiences have allowed me to develop strong time management and organisational skills, which I see as being very important when seeking to work in casual employment while continuing to study.

Personal attributes that I believe make me suitable for this position include:

·         Motivation: Volunteer participation and school results demonstrate high motivation.

·         Customer Service: Assisting with the sale of products at community events has allowed the development of customer service skills.

·         Communication: Acting in drama performances and working as an MC for school events has allowed the development of communication skills.

            My teachers and educators have commended me for my willingness to participate and my dedication to helping out where possible. I enjoy working with others and believe that my strong communication skills will ensure that I can meet the expectations of this role.

            I am aware that you will receive a large number of applications for this job, but I would very much appreciate the opportunity to demonstrate my capabilities to you in person.

            I believe that I have a lot to offer your organisation. I am keen to develop my professional skills and look forward to discussing my application with you at an interview. I have enclosed a copy of my resume for your consideration. I can be contacted at all times on the details provided above.

Thanking you in advance for your time,

Joanne Tint

17 July 2012

Ms. Rhonda West
Customer Service Manager
Acme Inc.
123 Corporate Blvd.
Sometown, CO 50802

Re: Customer Service Representative Opening (Ref. ID: CS300-Denver)

Dear Ms. West:

I was excited to see your opening for a customer service rep, and I hope to be invited for an interview.

My background includes serving as a customer service associate within both call-center and retail environments. Most recently, I worked on the customer service desk for Discount-Mart, where my responsibilities included handling customer merchandise returns, issuing refunds/store credits, flagging damaged merchandise for shipment back to vendors and providing back-up cashiering during busy periods.

Previously, I worked within two high-volume customer-support call centers for a major telecommunications carrier and a satellite television services provider. In these positions, I demonstrated the ability to resolve a variety of issues and complaints (such as billing disputes, service interruptions or cutoffs, repair technician delays/no-shows and equipment malfunctions). I consistently met my call-volume goals, handling an average of 56 to 60 calls per day.

In addition to this experience, I gained considerable customer service skills during my part-time employment as a waitress and restaurant hostess while in high school.

I also bring to the table strong computer proficiencies in MS Word, MS Excel and CRM database applications and a year of college (business major). Please see the accompanying resume for details of my experience and education.

I am confident that I can offer you the customer service, communication and problem-solving skills you are seeking. Feel free to call me at 555-555-5555 (home) or 555-555-5500 (cell) to arrange an interview. Thank you for your time—I look forward to learning more about this opportunity!

Sincerely,

Sue Ling

Enclosure: Resume

22 H Venture St.,
Diliman, Quezon City
Philippines

April 17, 2015

Mr. Vincent Chua
Hiring Manager
Bank of the Philippines Islands (BPI)
12/F Ayala Life-FGU Center, Ayala Ave.
Makati City 1226

Dear Mr. Chua,

            I am writing to express my interest for the position of Recruitment Assistant in your esteemed company.

            Having recently obtained my Bachelor’s Degree in Business Administration major in Human Resource Development Management (BSBA-HRDM) in the Polytechnic University of the Philippines (PUP), I wish to bring my knowledge, skills and commitment to excellence to your company’s innovative environment.

            As a Business Administration student, majoring in HR management, I’ve become equipped with the necessary knowledge that come with the position including manpower recruitment, workforce organization, personnel training and compensation as well as legal provisions and other labor concerns.

            My internship at San Miguel Corporation also afforded me with the crucial skills to work with some of the best professionals in the recruitment and human resources industry. Being a trainee has developed in me enthusiasm and a true passion for human resources and has subsequently convinced me that human resource management is my true calling.

            For additional details regarding my qualification and expertise, please review my attached resume.

Thank you for taking the time to consider this application and I look forward to hearing from you.

Sincerely,

(signature)

Jessica Cenadoza

To whom/ Address	Salutations	Contents			Closure
		Statement of purpose	Qualifications	Experience
Acme Investments, Inc. Attn: Thomas Burgin 4634 W. Industrial Dr., Ste. 24 Houston, TX 45987	Dear. Mr. Burgin	I write to apply for the Office Manager position at Acme Investments, Inc.	1. interpersonal skills through customer service, clerical responsibilities 2. Well organized and a passion for creating positive and productive work environments.	1. supported an office of 100 personnel	I look forward to hearing from you about the progress of my application. If you have any further questions or require any additional documentation, please contact me using the above information. Thank you for your time and consideration.
Mr Allan Moyle Moyle Retail Solutions Phone: 907-09-909 Email: enquiries@moyleretailsolutions.com.au	Dear Mr. Moyle,	As a highly motivated and dedicated student with strong communication and interpersonal skills, I would like to apply for the position of Casual Retail Sales Assistant.	·         Motivation: Volunteer participation and school results demonstrate high motivation. ·         Customer Service: Assisting with the sale of products at community events has allowed the development of customer service skills. ·         Communication: Acting in drama performances and working as an MC for school events has allowed the development of communication skills.	1. involved in my school community, including drama eisteddfods and sports carnivals, 2. work closely with my peers while supporting the school community as a whole.	I believe that I have a lot to offer your organisation. I am keen to develop my professional skills and look forward to discussing my application with you at an interview. I have enclosed a copy of my resume for your consideration. I can be contacted at all times on the details provided above.
Ms. Rhonda West Customer Service Manager Acme Inc. 123 Corporate Blvd. Sometown, CO 50802	Dear Ms. West	I was excited to see your opening for a customer service rep, and I hope to be invited for an interview.	-          Strong computer proficiencies in MS Word, MS Excel and CRM database applications and a year of college (business major).	-      serving as a customer service for Discount-Mart, -      customer-support call centers for a major telecommunications carrier and a satellite television services provider. -      I consistently met my call-volume goals, handling an average of 56 to 60 calls per day.	I am confident that I can offer you the customer service, communication and problem-solving skills you are seeking. Feel free to call me at 555-555-5555 (home) or 555-555-5500 (cell) to arrange an interview. Thank you for your time—I look forward to learning more about this opportunity!
Mr. Vincent Chua Hiring Manager Bank of the Philippines Islands (BPI) 12/F Ayala Life-FGU Center, Ayala Ave. Makati City 1226	Dear Mr. Chua,	I am writing to express my interest for the position of Recruitment Assistant in your esteemed company.	1. Having recently obtained my Bachelor’s Degree in Business Administration major in Human Resource Development Management (BSBA-HRDM) in the Polytechnic University of the Philippines (PUP),	Internship at San Miguel Corporation	For additional details regarding my qualification and expertise, please review my attached resume. Thank you for taking the time to consider this application and I look forward to hearing from you.